Artificial turf cleaning is the process of removing debris, stains, bacteria, and odors from synthetic grass. Regular cleaning keeps turf looking fresh, extends its life, and prevents health hazards.

Cleaning indoor artificial grass is a little different in its application, but the concept is the same. Customers that use our products indoors will use a pump sprayer so they do not over-saturate the artificial grass. Often indoor applications do not have the drainage to allow for the use of a hose. Because our BioS+ products come in a concentrated version you can mix some in a bottle sprayer and target specific spots that need focused cleaning treatments.

No, we don’t know how or why this urban legend has gained momentum. We also do not recommend the use of bleach or any other chemical as these products can be dangerous to your pets and to your family. This recommendation was created prior to the creation of our product and this was simply because there were no other solutions but to mask the odor.

Common issues include trapped debris, pet stains and urine smells, mold growth, compaction, and flattened fibers.

No, steam cleaning can burn the blades damaging them beyond any type of repair.

You can visit www.shiptohawaii.com and they can help save you a lot of money in shipping costs.

Most turf cleanings are completed in 1–3 hours, depending on size and condition of the area

Costs vary by square footage and services selected, but good maintenance is a cost-effective investment compared to full turf replacement.

Specialized formulas using enzymes or oxygen break down urine molecules and eliminate smell, often included in professional cleaning packages.

Yes, winter turf cleaning or maintenance prevents compaction from moisture, removes debris, and prevents the accumulation of bacteria. The bacteria is still there, its just dormant.

Power washing can be used carefully to wash debris and sanitize, but it must be done at correct pressure to avoid turf damage.  Pressure washing with steam or hot water is not recommended.

After you apply our TurFresh™ product or after we perform our services to your artificial grass surface, you can use your artificial grass or surface immediately after you apply TurFresh™ BioS+. There is no need to wait since all our products are safe for kids and pets.

We do ship to Canada or Australia but these orders must be called in or sent via email. In your email, please provide us with your specific shipping address and we will return your email with pricing. With out-of-country shipments, we highly recommend the Super Concentrate as you can dilute the product with water yourself and save money on delivery costs.

For optimal results, schedule professional turf cleaning every 3–6 months, or more often for heavy use areas.

A full service includes debris removal, deep sanitization, pet odor and stain treatment, brushing, and germ elimination to restore turf health and aesthetics and eliminate the odor.

Professionals use specialized equipment and eco-friendly products to safely remove deep-embedded dirt, bacteria, allergens, and odors without damaging turf fibers.

Routine turf maintenance prevents fiber breakdown, removes contaminants, preserves drainage, and maintains vibrant appearance, saving money on replacements.

High-grade brushes, sanitizing units, deodorizing sprays, vacuums, and low-pressure washers ensure deep, thorough turf clean.

Use mild brushes, sanitizing and deodorizing spray products specific for artificial grass.

Yes! Removing debris and buildup helps water flow through the turf system more effectively, preventing the buildup of micro-debris and bacteria.

Yes! Professional treatments reduce moisture related buildup, protecting synthetic turf against mold and mildew growth.

Cleaning focuses on removing dirt and odors, while maintenance involves ongoing care like brushing, infill leveling, germ control, and protective treatments.

With the right products and providers, artificial grass cleaning can be earth-friendly using biodegradable and non-toxic solutions.

Our product is the #1 product for cleaning and treating artificial turf odor, TurFresh completely deodorizes and removes pet urine odor and feces bacteria, however, while rare, we occasionally receive feedback from a client claiming that the product is not working at an optimum level or the odor comes back within a few days. All of our testing over the years, as well as onsite applications and customer service satisfaction surveys have demonstrated to us that TurFresh works wonders and completely eliminates the foul turf odor. Sometimes there are variables that contribute to cleaning artificial turf challenging. Please be advised that every single one of these challenges has been presented to us in person and we have resolved them. Feel free to email or call us and we will be more than happy to assist you with any questions.

BioX is used for heavy-duty odor correction when artificial grass has severe pet urine buildup or strong odors and needs immediate results, while BioS+ is a long-term, biological solution that uses engineered enzymes and beneficial microbes to break down odor-causing organic material at the source and continue working after the service to help prevent odors from returning; in simple terms, BioX fixes the problem right away, and BioS keeps your turf fresh over time, which is why TurFresh technicians may use one or both depending on the condition of your turf.

You can buy our TurFresh and TurFill products directly from our website.

TurFresh™ is made with all-naturally occurring bacteria and there are no genetically modified organisms (GMO) in our products. TurFresh™ is completely safe for people who use the product, safe for animals and pets, safe for the environment, and safe for aquatic life. We do recommend taking common-sense safety precautions and keeping the product away from children.

Absolutely! We recommend using our product on any odor, organic or non-organic which includes feces, vomit, sweat, urine. TurFresh is safe to be used on your child’s gym bags, baby’s diaper pail, fishing boat gear, or anything you can think of.

Yes. TurFresh™ is an all-natural microbial enzymatic artificial grass cleaner that provides cleaning and odor control by consuming and degrading the waste that causes the odors. The residue left behind is simply a small amount of carbon dioxide and water, which will evaporate, leaving your grass surface and infill odor-free.

Since TurFresh™ turf cleaning microbes are so efficient at consuming and degrading organic waste, they will out-compete the harmful pet bacteria on the surface, causing them to die. The only residues left are completely safe for humans and pets.

TurFresh™ is manufactured in a facility with very tight controls and stringent tests are incorporated into the production process to ensure that our products are manufactured to the highest quality standards.

After you apply our TurFresh™ product to your artificial grass surface, you can use your artificial grass or surface immediately after you apply TurFresh™ BioS+. The turf will be wet, so we recommend caution for a slippery surface, but TurFresh BioS+ is safe to use with kids & pets. After your initial application, the enzymes are working hard. If you are having a party or have kids or pets that want to play go right ahead. There is no need to wait since our product is clean, green, and smells great!!

While it may visually look like the crank won’t turn, once you equip your hose with the sprayer and turn on the water, the pressure created will release the crank to turn which will dispense the TurFresh product. View this video to see how it works:

Our TurFill artificial turf infill odor eliminator immediately treats odors from pet turf urine. Use TurFill as a preventative measure and our TurFresh BioS+ product to treat urine that has already infiltrated the base, infill, turf or drain. Each square foot of artificial grass turf requires about 1/4 to 2 pounds of TurFill turf infill product. Use more in areas where pet use is heavier.

Our sprayer allows for 4.35 oz for every gallon of water that comes through the BioSiphon Sprayer. If you use a garden sprayer, start with a one-ounce to a gallon on your settings and work your way up to no more than four ounces per gallon. You can only do this with an adjustable sprayer.

A big culprit to the BioSiphon sprayer not working has to do with the siphon straw connection. Prior to use, the siphon straw must be connected to the main hub in order for the sprayer to work. This is what mixes the proper amount of TurFresh product into the stream of water injecting into the sprayer from the hose.

Yes! We have many dog daycare centers as customers. We offer partnership opportunities and discounts on bulk orders to best serve our commercial customers. Should you be interested in our services, we are proud to service dog daycares as well! Our products and service allow for a clean environment for your dogs, a higher level of customer confidence, and a business opportunity for those interested in reselling to their clients who may have a similar pet odor issue at home. When dog daycare owners purchase larger amounts such as our 5-gallon concentrate product, the level of necessary dilution may vary. We typically recommend starting with one ounce of product dilution per gallon using an adjustable hose-end sprayer.

The frequency of application is usually more initially and then it trends downward and parallels the square footage instruction on our bottle. No real exact answer as to frequency since each artificial grass cleaning is different, however, historical data shows that treatment frequency is related to the number of dogs you own. If you have one dog, we recommend a treatment once a month during the hot season and about once every other month during the winter. Couple the application with frequent watering. Be sure to remove dog hair buildup, as dog hair can clog the draining capacity of your artificial turf. Use a pressure washer to clean turf and flush out the debris stuck between the infill particles. Be careful to not blow all the infill away, but rest assured – it’s not unreasonable to be aggressive the first time and then just purchase some infill from your local contractor.

TurFresh and TurFill natural turf cleaning enzymes will NOT kill, damage, or hurt plants.

Our price includes treatment for 400 square feet of turf surface area. Each square foot of turf cleaning surface area is $1.00 per square foot. You can measure the area yourself or we can measure it for you during our service.

Since we charge by the square foot, we can measure for you. The math is simple for most jobs, so we will figure it out prior to performing the service and will charge accordingly. If you would like to measure on your own, please visit our YouTube channel.

All our services include the products and labor necessary to achieve the objective of clean turf. With a TurfClean service, we include ¼ to 1 pound of TurFill per square foot and an unlimited amount of TurFresh.

We are based in Orange County, California but service all of SoCal, including Los Angeles, San Diego, Ventura, and the Inland Empire. We are now serving the Bay Area, Sacramento, Las Vegas, Phoenix, and Texas. We also have other affiliates in Australia, Canada, UK and the Middle East.

Every customer is different, but with over ten years of artificial grass cleaning experience, we know that with one dog your turf system may need to be cleaned up to 4 times a year. Many customers start with a quarterly service and adjust from there. For multiple dogs, we recommend a monthly cleaning service to maintain a clean turf area.

We are dedicated to ensuring your complete satisfaction with our visit. We are 100% customer focused and are confident in our products and our methods. Because of this, we have a 30 day guarantee on TurfClean services to ensure that you are completely happy with our visit. As your pet will continue to use the area that was cleaned, we do recommend subscribing to one of our TurfCare packages to ensure that your yard is always looking its best!

We guarantee a TurfClean service for 30 days. Your pet will continue to use the outdoor space, so it is natural for the odor to return. We highly recommend regular cleanings to keep your turf looking and smelling great!

You do not. We prefer you’re home for the first service but after you sign up for our TurfCare program, our system will automatically schedule future services depending on your personal preference of being at home or not.

We guarantee a TurfClean service for 30 days. Your pet will continue to use the outdoor space, so it is natural for the odor to return. We highly recommend regular cleanings to keep your turf looking and smelling great!

You do not. We prefer you’re home for the first service but after you sign up for our TurfCare program, our system will automatically schedule future services depending on your personal preference of being at home or not.

We have our own in-house TurfTech professionals. Each TurfTech has many years of experience in the artificial turf industry and has been specially trained in our processes to confidently address any artificial grass concerns. Want to learn more about our team? Visit our About page.

After your initial application the enzyme are working hard. If you are having a party or have kids or pets that want to play go right ahead. No need to wait since our product is clean, green and smells great!!